VAT Loans takes corporate responsibility seriously. Our policy does not just deal with the legal obligations we have as a company, but the wider moral obligations we have to our staff, customers, partners we work with and the environment we operate in.

Climate Positive Charter

Corporate responsibility Charter

Our Corporate Responsibility Charter is our strategy on how we interact with all our stakeholders and the wider environment in a socially responsible way.

We are focused on reducing our Carbon Footprint. Some of the ideas we have implemented are:

Use of LED lighting throughout our buildings

Insulated ceiling tiles to reduce our energy consumption

Using an outsourced datacentre to house our IT systems in Helsinki powered by solar

Running a paperless office where possible

The introduction of electric cars for employee use

Climate Positive Charter

Here at VAT Loans, we are making further steps striving to become more environmentally responsible. We are part of a larger company, WestWon. They have teamed up with Ecologi, a company dedicated to reducing the levels of our planet’s carbon pollution.

There has been a lot of emphasis placed upon our current climate crisis of late- and quite rightfully so. Subsequently, it has driven us to making this a priority of ours. We have been a paperless company for nearly a decade now. We have LED lighting in all our offices and insulated ceiling tiles to reduce our energy consumption. But we think it’s time to step up our game. Therefore, we plan to plant a tree for every month of a lease agreement. This way, we can work together in achieving carbon neutrality for our planet.

In addition to this, WestWon have joined Ecologi’s Climate Positive Workforce. This means every member of the WestWon team will become climate positive. This is done by all the company’s carbon emissions being assessed, calculated, and then offset by the planting of the applicable number of trees until we are carbon neutral as a company.

Overall, we hope that we have proven how serious we take the current climate crisis our world is facing. We hope it inspires you or your business to get involved and help make the environment a better place to live. If you would like more information about the scheme, Ecologi, or any other information on our VAT Loans Corporate Responsibility, please don’t hesitate to contact us by phoning 01494 611 456 or emailing [email protected] and we will be in touch.

Regional Offices

We ensure that our offices are clean, safe and comply with health and safety, fire regulations and general heating and ventilation guidelines.

Health and Safety

We require our suppliers to undertake work in a clean, safe, and healthy manner in compliance with all legally mandated standards for workplace health and safety. We require everyone who works with us or for us to fully understand the health and safety risks of their activities and to apply good health and safety management systems, training, and practices in everything they do. No job is ever so urgent that we cannot take time to do it safely.

Treating Customers Fairly (TCF)

TCF is an important element of the FCA‘s requirements and is a fundamental part of the “spirit of the FCA guidelines.” This section is about how VAT Loans reasonably meet our customers’ expectations.

VAT Loans, and our employees do:

Follow the guidelines noted by the FCA with specific regards to ensuring the product, term and price meets your needs

We will outline any risks to you that we are reasonably expected to be aware of

We will be honest, fair, and trustworthy in our dealings with you

Our regulated Clients – and prospect Clients – are sometimes small companies. Some people may not understand more complex financial products, terms and conditions etc.

Our employees can guide you, using layman’s terms, pointing out conditions like the need for insurance, documentation fees, yearly admin fees, options at the end of the agreement term.

Our employees have to clearly tell regulated prospects the financial aspects to the agreement:

The advance rental, if applicable

The term in months of the agreement, rental amount, and rental frequency

The agreement documentation fee

Any yearly administration charges if applicable

The need to confirm to the Finance Company if or if not, they have insurance and that a Finance Company may add cost onto the lease to cover an insurance policy.